FAQ
Answers to the most frequently asked questions (FAQ) about Airport Transfers. If you can’t find an answer to your question here contact us.
Where will I meet the driver at the airport?
At most airports the driver will be waiting for you at the arrivals hall,holding a sign with your name on it. More details about the exact meeting point will be sent to you via email, a couple of days before your arrival.
What if I can't find my driver?
If you can’t locate your driver, call the 24/7 contact number provided and you’ll be directed to the meeting point. The local manager 24/7 contact number is sent via email a couple of days before your arrival, along with the meeting point info.
What happens if my flight is delayed?
All flights are monitored for delays, to ensure your driver will be waiting for you at the correct time. In the case that your flight is delayed, your reservation will be automatically updated to the actual arrival time of your flight. The service is asured for delays up to 3 hours, for delays more than 3 hours it is subject to availability.
Can I cancel or make changes to my reservation?
You can cancel or make changes to your booking up until 24 hours before your arrival date and time by sending us and email with your booking reference at info@transfers2airport.be Cancellations made at least 24 hours prior to the scheduled transfer pick-up time are eligible for a full refund. Cancellations made less than 24 hours before the scheduled transfer are not eligible for a refund. For more details about our cancellation policy please see our T&C’s.
What's the Cheapest Way to Get From Charleroi Airport to Brussels?
The cheapest option is usually public transport using airport buses and trains. However, if you’re travelling with luggage, children, or in a group, a private airport transfer can often offer better value, greater comfort, and door-to-door service.
How Long Does It Take to Get From Charleroi Airport to Brussels?
The journey usually takes around 50 to 70 minutes by car, depending on traffic. Public transport generally takes longer because it involves bus and train connections.
Is a Private Transfer Worth It From Charleroi Airport?
For many travellers, yes. A private transfer offers fixed pricing, door-to-door service, professional drivers, and no waiting in taxi queues. It’s especially convenient for families, business travellers, and groups.
How Much Luggage Can I Take on Charleroi Airport Buses?
Most airport buses allow standard luggage, but large or extra bags may have restrictions depending on the operator. If you’re travelling with several suitcases, sports equipment, or oversized luggage, a private transfer provides more flexibility.
What's the Difference Between Charleroi and Brussels Airport for Getting to the City?
Brussels Airport is closer to the city centre and has direct train connections. Charleroi Airport is farther away but is served by many low-cost airlines. Both airports offer private transfers, taxis, buses, and rental cars.
How Do I Get From Charleroi Airport to My Hotel Efficiently?
The easiest option is a pre-booked private transfer that takes you directly to your hotel. This eliminates the need to change buses or trains and is especially helpful after a long flight.
What's the Best Transport Option for Solo Travelers From Charleroi Airport?
Budget-conscious solo travellers often choose public transport. Those prioritising comfort, speed, or late-night arrivals may prefer a private airport transfer.
How Do I Avoid Getting Lost Getting From Charleroi Airport to the Train Station?
Follow the clearly marked airport shuttle signs to the bus stop for Charleroi-Central Station. If you’d rather avoid navigating public transport, a private transfer offers direct door-to-door service.
Is There a Shuttle Bus Service From Charleroi Airport?
Yes. Shuttle buses connect the airport with Charleroi-Central Station and other destinations. Timetables vary depending on the operator and time of day.
How Do I Get From Charleroi Airport at Night?
Night-time public transport can be limited. Many travellers choose a pre-booked airport transfer because drivers are scheduled according to flight arrival times.
How Reliable Is Public Transport From Charleroi Airport?
Public transport is generally reliable, although delays can occasionally occur. A pre-booked airport transfer provides direct transportation without relying on multiple connections.
Are There Direct Transfers From Charleroi Airport to Hotels?
Yes. Private airport transfer services provide direct transportation from Charleroi Airport to hotels throughout Belgium and neighbouring countries.
What Happens If My Flight Is Delayed at Charleroi Airport Transport Booking?
Most professional airport transfer companies monitor flight arrivals and adjust pickup times for reasonable delays. Always check the provider’s delay policy before booking.
How long will the driver wait for us to clear customs, immigration and baggage claim?
The waiting time included with every booking is 60 minutes after your flight has landed for airport pick up and 15 minutes for every other place. After this time and if there is no sign of the passenger the driver will have leave and continue the schedule assigned. If you are delayed in customs, immigration, baggage collection or lost luggage please call the driver.
Do you provide child seats?
Child and baby seats are available at most destinations. Please specify age of children when requesting a child seat, so that the appropriate seat is provided.
Is the price per person, or per vehicle?
We currently provide private transfers only. The prices quoted are per vehicle, not per person.
Are there any extra charges?
The price you see is the price you pay, there are no hidden extras. Our fares are fixed, all inclusive and are not affected by traffic jams or diversions.
How Much Does a Taxi Cost From Charleroi Airport to the City Centre?
Taxi fares from Charleroi Airport depend on your destination, travel time, and the taxi operator. Standard taxis are usually more expensive than pre-booked airport transfers. If you prefer knowing the price before you travel, booking a private airport transfer in advance gives you a fixed rate with no surprises.
How Do I Get From Charleroi Airport to Mons?
You can travel by train via Charleroi-Central Station or book a private transfer directly from the airport to your destination in Mons. A private transfer avoids multiple connections and takes you directly to your hotel or address.
What Are My Transport Options From Charleroi Airport?
You can choose from:
- Private airport transfers
- Standard taxis
- Airport shuttle buses
- Public buses
- Train connections via
- Charleroi-Central
- Car rental
The best option depends on your budget, luggage, group size, and destination.
How Do I Get From Charleroi Airport to Ghent?
You can travel by public transport through Charleroi-Central and Brussels, or book a direct private transfer. A private transfer is often the fastest and most comfortable option, especially with luggage.
How Do I Book a Taxi From Charleroi Airport in Advance?
You can reserve a taxi or private airport transfer online before your flight. Booking in advance guarantees your transport and avoids waiting after arrival.
How Often Do Buses Run From Charleroi Airport?
Airport shuttle buses operate frequently throughout the day, with schedules coordinated around flight arrivals and departures. Frequency may vary depending on the time of day.
What Should I Know About Charleroi Airport Transport Before Arriving?
It’s a good idea to plan your transport before your flight. Consider your arrival time, luggage, destination, and travel budget. Booking in advance can save time and reduce stress after landing.
How Do Groups Split Transport Costs From Charleroi Airport?
Groups often find private transfers cost-effective because the total fare can be shared among passengers, making the per-person cost competitive with other transport options.
What Payment Methods Do Charleroi Airport Taxis Accept?
Many taxis accept both cash and major credit or debit cards, although availability varies. When booking a private transfer, payment options are usually confirmed during the reservation process.
How Much Cheaper Is Public Transport Than Taxis From Charleroi Airport?
Public transport is generally the lowest-cost option. However, for families and groups, a private transfer can offer excellent value once the cost is shared among passengers.
What's the Most Convenient Transport Option From Charleroi Airport?
For convenience, a private airport transfer offers direct door-to-door service, professional drivers, and no waiting in queues or changing between buses and trains.
What's the Distance From Charleroi Airport to Popular Belgian Cities?
Approximate driving distances are:
- Brussels: 60 km
- Mons: 45 km
- Namur: 35 km
- Ghent: 105 km
- Antwerp: 115 km
- Liège: 95 km
Travel times vary depending on traffic.
What is the difference between Shuttle and Private transfer?
Shuttle (shared) transfer is a service with two or more stops to your chosen destination point. The shuttle service is usually shared with other passengers, not of your party and the price is usually per passenger. Private Transfer service is for you (your party) only and prices for private transfers are per vehicle, not per passenger.
Do I have to tip the driver?
Tips are not compulsory, however if you are happy with the service and would like to tip the driver, the amount of the tip should be according to the level of service. Whether you decide to tip the driver or not is entirely up to you.
How can I make a reservation?
The easiest way to make a reservation is via the secure online booking form. We will need the following information:
- Date of travel
- Your pick-up and drop-off point (airport, hotel, office or private address)
- Pick up time
- Your flight details (for airport pick up)
- Number of people traveling
- Mobile phone number
Any specific requirements (e.g. child seat, assisted travel)
Alternatively please email us with the required information above and we’ll send you the reservation summary for your approval.
Is Uber Available in Charleroi, Belgium?
Ride-hailing services like Uber have limited availability around Charleroi Airport and may not always have drivers nearby. Many travelers choose a pre-booked airport transfer because their driver is waiting upon arrival and the journey is confirmed before landing.
Can I Take a Bus From Charleroi Airport to the Train Station?
Yes. Airport shuttle buses regularly connect Charleroi Airport with Charleroi-Central railway station, where you can continue your journey by train. If you prefer a direct trip without transfers, a private airport transfer is the easiest option.
How Early Should I Arrive at Charleroi Airport?
Most airlines recommend arriving at least 2 hours before short-haul flights and around 3 hours before long-haul departures. During busy holiday periods, allowing extra time is recommended.
What's the Train Schedule From Charleroi to Brussels?
Trains run frequently throughout the day from Charleroi-Central Station to Brussels. Since the airport is not directly connected to the railway station, you’ll first need to take the airport shuttle bus.
Is Charleroi Airport Far From Brussels?
Charleroi Airport is located approximately 60 kilometres south of Brussels. By car, the journey usually takes about one hour depending on traffic.
Can I Take Public Transport With Large Luggage From Charleroi Airport?
Yes, but carrying large luggage through buses and train stations can be inconvenient. A private airport transfer allows your luggage to stay with you from the airport directly to your destination.
Is It Safe to Use Taxis at Charleroi Airport?
Licensed taxis operating from the airport are generally safe. For additional peace of mind, many travellers choose pre-booked airport transfers with confirmed pricing and scheduled pickup.
Can I Use My Phone to Book Transport From Charleroi Airport?
Yes. Most airport transfer companies allow online booking using a smartphone. Advance booking ensures your driver is ready when your flight arrives.
How Do I Get From Charleroi Airport to Antwerp?
You can travel by train through Brussels or choose a direct private airport transfer. A transfer is often the fastest and most comfortable solution.
Do I Need to Book Transport in Advance From Charleroi Airport?
While it’s possible to arrange transport upon arrival, booking in advance guarantees availability, fixed pricing, and a smoother travel experience.
How Do Families With Kids Get Around From Charleroi Airport?
Families often choose private transfers because they provide extra space for luggage, child seats upon request, and direct transport to their accommodation.
Can I Share a Taxi From Charleroi Airport to Save Money?
Yes. If you’re travelling with friends or family heading to the same destination, sharing a taxi or private transfer can significantly reduce the cost per person.
How Do I Get From Charleroi Airport to Namur?
You can travel via bus and train or book a direct airport transfer. A private transfer provides a straightforward journey directly to your destination.
How Do I Compare Prices for Charleroi Airport Transport?
Compare the total journey cost, travel time, luggage allowances, convenience, and whether prices are fixed before booking. A lower advertised fare may not always be the best overall value.